Returns & Exchanges
At LUXIAOJUN, we stand behind our elite weightlifting gear and offer a 30-day return window for products in original, unused condition with all packaging intact. We are committed to ensuring every athlete is satisfied with their equipment and performance tools.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original boxes, ensuring all protective materials and tags are included to prevent damage during transit.
Affix the Shipping Label
Download and print the prepaid shipping label provided via email, then attach it clearly to the outside of your return package.
Quality Inspection & Refund
Once our warehouse receives and inspects your gear for signs of use, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing