Frequently Asked Questions
Everything you need to know about your weightlifting gear and orders.
What is the standard shipping time for LUXIAOJUN equipment?
Orders are typically processed within 1-3 business days. Domestic shipping generally takes 5-7 business days, while international shipping times vary depending on the destination and customs processing.
How do I care for my LUXIAOJUN weightlifting barbell?
To maintain your barbell, we recommend brushing the chalk out of the knurling after every session and applying a light coat of 3-in-1 oil or WD-40 Specialist Corrosion Inhibitor weekly to prevent oxidation.
What is your return policy for apparel and accessories?
We offer a 30-day return window for all unused items in their original packaging. Please note that customers are responsible for return shipping costs unless the item arrived damaged or defective.
Are your weight plates compatible with standard Olympic bars?
Yes, all LUXIAOJUN bumper plates and competition plates are designed with a 50.4mm center hole, making them fully compatible with any standard IWF-spec Olympic barbell.
Do you offer wholesale pricing for gyms or weightlifting clubs?
We provide special bulk pricing for commercial gyms, CrossFit affiliates, and weightlifting clubs. Please contact our sales team via the 'Wholesale' link in the footer for a customized quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer financing options through Klarna and Affirm in select regions.